About Overseas Shipping

For International Customers

We truly appreciate the interest from many customers outside Japan.
If you wish to have your order shipped internationally, we recommend using a forwarding service such as Tenso.com.
These services allow you to obtain a Japanese address and forward your package overseas at a lower cost.

▼ Learn more and register here
Tenso.com

▼ Check the shipping cost here
Automatic Shipping Cost Calculator

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Approximate rug weights:
・Chair Rug (Size S) 0.2–0.3 kg
・Entrance Rug (Size M) 0.7–1.3 kg
・Long Rug (Size L) 1.4–1.9 kg
・Custom Order Rug (100×140 cm) 3–4 kg
Packed size 18×18×100 cm
・Custom Order Rug (140×200 cm) 8–9 kg
Packed size 22×22×140 cm

Packaging material weight not included

Packaging information:
We typically use boxes measuring 15×15×70 cm (approx. 350 g).
Smaller rugs are shipped in paper envelopes.
The largest rugs are rolled and shipped in a sturdy paper tube for protection.

Important Notice
Please note that the use of any forwarding service is entirely at your own risk.
Our store cannot be held responsible for any issues related to shipping, including loss, damage, delays, or additional charges such as customs duties.
Be sure to review each service’s details and terms carefully before use.